By Shivam Banga and Vivek. T (Group 43)
Coca Cola is one of the better examples in today’s competitive market when it comes to communicating with its target effectively by the use of Integrated Marketing strategies. They quickly understood the importance of creating links with the consumers. Coca Cola has started a campaign which emphasizes on being close to their consumers, become an important part in their daily lives and to get attached in special ritual emotions. To achieve they have used special social marketing techniques to create emotional attachment and affiliation with its customers. The common themes in their messages are always happiness, fun, sharing and the tradition of coke.
Also they never hesitate to show their leadership in the beverage market. Example of this can seen their spectacular 125th birthday video which was released in 2011.
As mentioned before Coca Cola has used different marketing tools and techniques to reach and relate to their consumers. One is using slogans like “Open happiness”, “Have a coke and smile” and “Things better go with coke”. These slogans are creative and help in attracting new consumers. Also they have used other tools of IMC.
Direct Marketing: Coca Cola has partnered with big restaurant chains, hotels etc to carry their products. The only brand offered in these joint is coca cola, this way when the customers order a drink he/she only gets coca cola owned beverage. This gives a competitive advantage to the company.
Interactive Marketing: In today’s world most interactive platform for marketing is internet which coca cola has used to its advantage like they have their own profiles on Facebook, Twitter, Youtube and Instagram to reach and interact with the virtual world. This helps the company to reach the consumers who doesn’t have to watch their ads on T.V etc. Campaigns like texts and emailing is also used under this strategy.
Sponsorships: Coca-cola sponsors various sporting events around the world like cricket, football including the Olympic games. It aims to make sporting competitions possible by supporting events for the participation and pleasure of athletes and spectators as well. In this way they are gaining huge attraction towards their product.
Sales Promotion: Coca-Cola is a global product and can largely be marketed using a generalized global approach, but the Company also engages in national and regional marketing strategies which depicts the need for recognizing local and cultural differences.
Coca Cola needs to be different or distinguished from their competitors in order to maintain their leadership in the market, thus they use different tools like consumer focused sales promotions where they use eye catching positions and trade oriented sales promotions where discounts to stores, free goodies and return back allowances are provided. Coke to promote their new product Coke Zero used an idea to build a reverse pyramid of the product which aimed to prove that nothing is impossible, with this product having zero calories but with the same taste as before.
Personal Selling & Public Relations: Coca Cola having salespersons which represents the company to sell and build relationships with suppliers and consumers. Different strategies and different type of media can used to deliver the message to the whole target as some may not have the same image of the brand in their minds. Because of this Coke interacts with its consumers with the help of social media advertising and P.R. Example of this can be seen below
What do you think about Coca-Cola’s marketing strategies, mentioned above. We expect your valuable comments.
References:
1) http://research-methodology.net/coca-cola-marketing-communications-a-critical-analysis/
3)http://www.researchgate.net/profile/Angeline_Close/publication/4854630_An_IMC_Approach_to_Event_Marketing_The_Effects_of_Sponsorship_and_Experience_on_Customer_Attitudes/links/00b7d53888e002144d000000.pdf
Thanks.